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Corvid-19 Information - Last Update 9th April 2020 10:46

We would like to thank all our customers for their support during these very testing and difficult times.  We appreciate your loyalty to us and the High Street.

The shop remains closed however, the ONLINE side of our business is fully functional and we are able to continue with our online sales.  So far, our shipping providers are continuing a normal service.

We can personally deliver to your door (contactless of course) for FREE to EH49 & EH51 postcodes.

 

With regard to the lastest information from the Scottish Government we are taking the below action:

Our shop in Linlithgow is now closed for the foreseeable future.  Although the shop on the High Street is CLOSED we can still provide a online service via our website. 
Free contactless delivery to all EH49 / EH51 postcodes and we are still able to use our shipping providers, therefore, our online sales are unaffected at this time.

The shop may be closed but she we shall still be running our online sales side of the business.

* If you wish to make a purchase then please use our website to make your purchase and do not come to the shop.
* If you live in the EH49 postcode area we will still be able to deliver your order to your door at a safe contactless distance (see below for more information).
* We can post your order via our designated shipping handlers (this may change)


Lockdown Procedures

* If you wish to purchase anything from the website please ensure you have included a telephone number before check out.
* If you are in the EH49 postcode area, you will automatically have free shipping.  
* We will phone you to make arrangements to drop off your parcel at your door and explain our procedures about doing so, this is to ensure that our staff can keep a safe distance and vice a versa.
* Do NOT come to the shop.  The shop itself is closed to everyone and we will not allow access to the premises for any reason.

Card Payments

* We are UNABLE to take card payments over the phone.
* We are able to send a Payment Link to your mobile phone if you do not have a PayPal Account, however, please order through Facebook messaging for this option.
* We can however, take your payments via our website by you placing an order. You can use any major credit/debit card using this method.

** Please note you do need a PayPal account to send a payment via our website.

What we can expect to happen

At the moment our online shop remains open and we are able to ship orders via our designated shipping providers.  All international sales have been suspended therefore, if you are outside of the UK, we cannot process your order.  At some point we expect the shipping providers to withdraw their services to priorities essential deliveries / collections ONLY. 


If you need any further clarification, help or general enquiries please call us on 01506 840225 (telephone answering machine - we will call you back). 

We are here to help the best we can.

 

Stay safe, we WILL get through this !

 

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01506 840225

Due to the Coronavirus our shop on the High Street, Linlithgow is now CLOSED for the foreseeable future.  

outwith these hours please email us and we will reply as promptly as we can.

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