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Testimonials

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Amazon Feedback

 

12/12/2017  5  Excellent service. Perfect birthday present.. Thanks
Your Response: Thank you for your feedback we do aim to provide an excellent service and products.


11/12/2017  5  service and delivery as good as usual cant fault amazon
Your Response: Not fulfilled by Amazon but thank you for your feedback it's most welcome


09/12/2017  5  Arrived promptly in excellent condition
Your Response: Thank you for your feedback to do aim to provide a high quality service


07/12/2017  4  Arrived earlier than expected
Your Response: Thank you for you feedback, it's always nice to hear we exceeded our delivery expectations.


06/12/2017  5  Lovely smell shame there is no more in stock
Your Response: Thank you for your response, demand for this product had exceeded expectation and we now have more in stock and available to buy


02/12/2017  5  Good service. Thanks
Your Response: Many thanks for your feedback.


27/11/2017  1  Did not arrive by Nov 25, I left the UK on Nov 26.
Your Response: Buyer did NOT buy expedited shipping to guarantee delivery by the 25th November. Item was posted via 1st Class Large letter Royal Mail. We dispatched it well within our target dispatch time. Once with Royal Mail delivery is out of our hands therefore since there was a deadline particularly at this time of year perhaps Expedited shipping was more appropriate for next day delivery however, this would cost the buyer more money.


21/11/2017  5  Amazing service as usual by Amazon
Your Response: Order was not fulfilled by Amazon but thank you for your feedback on our excellent service.


18/11/2017  5  Prompt delivery. Product as described
Your Response: Thank you for leaving us your feedback. Hope you enjoy your purchase.


11/11/2017  5  To be a gift.
Your Response: Thank you


01/11/2017  5  product was beautiful, well packaged and arrived on the first day of a 4 day window, so didn't have to worry about delivery
Your Response: So glad your purchase met or exceeded your expectations. We do try to provide a high quality service.


29/10/2017  5  Lovely item
Your Response: We do hope you enjoy using your peat croft cottage burner especially at this time of year.


25/10/2017  5  This is a beautifully crafted gift. Would definitely buy again xx
er18/10/2017  5  My wife loved her gift
Your Response: Thank you for you lovely feedback and so glad your wife loved her gift. A lovely gift for autumn & winter.

13/10/2017  5  The price was right, and the service was as expected.
Your Response: Many thanks for your feedback. We appreciate hearing from our customers regarding the service they have received.


30/09/2017  5  I just love the smell of burning peat! It reminds me of my trip to Scotland. This peat incense burner is cute and original - I use it when I want to enjoy a dram and think of my time in the Highlands.
Your Response: Thank you for your lovely feedback. We are glad your enjoying the Peat


12/09/2017  3  amazing candle, smell does travel but price is to dear for my liking!
Your Response: Thank you for your feedback it's always appreciated. However, this is a handmade candle, made in Glasgow by a small company who prides themselves in the quality of their products, and each candle is prepared by hand and has true essential oils. With all candles you really DO get what you pay for therefore, quality candles such as this do come with an appropriate selling price. There are plenty of cheap stores for cheap candles which would not be something we would ever sell.


23/08/2017  5  great
Your Response: Thank you


19/08/2017  5  Fun product looks great
Your Response: Thank you for taking the time to leave us feedback.


10/08/2017  5  Lovely addition to our house and brings a smile to people's faces. Condition just as the seller described it.
Your Response: Thank you for your feedback it is very much appreciated. Glad your camper van mat arrived safe and sound

07/08/2017  5  Can highly recommend this seller, great and friendly customer service. I had the pleasure of meeting her in her shop in Linlithgow. Very pleased to have found her on Amazon.
20/07/2017  5  order on 16th received on 20th very well package very happy with product as described would use this seller again 

Your Response: Many thanks for your lovely feedback, much appreciated


22/06/2017  5  Very happy with service! Will use again!
Your Response: Thank you for your lovely feedback


21/06/2017  5  It will be used s a birthday present and it arrived in good time for it
Your Response: Thank you for your positive feedback x


07/06/2017  2  paid extra postage to have latest early friday morning please as i'mgoing away 11am for 5 weeks


02/06/2017  5  Loved by mum, given as a gift. Different Packaging, but same lovely product.
Your Response: Thank you for your feedback, Glad your mum liked it.


31/05/2017  5  As described - well packaged - speedy delivery
Your Response: Thank you for your feedback


17/05/2017  4  Item was ok not a string smelling as I expected but thank you.
Your Response: Your comments are welcome

26/04/2017  5  excellent service - very pleased with scarf
Your Response: We always welcome feedback from our customers. Thank you. 

02/04/2017 4 Unfortunately does not say "friendship" on any accompanying documentation
Your Response: Thank you for your feedback however we do not have any control over the product titles.

23/03/2017 5 A very pleasing product. Excellent service.
Your Response: Thank you for your feedback. We always welcome feedback from our customers.

12/03/2017 4 Beautiful
Your Response: Thank you

25/02/2017 5 This was a Christmas present for my partner and she really loves this product. Arrived on time and as described by seller.
Your Response: Thank you for your feedback we do try and exceed expectations.

04/02/2017 5 Arrived in good time.
Your Response: Thank you for your feedback it's always appreciated

02/02/2017 5 Happy with item and great prompt delivery
Your Response: Thank you for your feedback. Much appreciated.

21/01/2017 5 My daughter in lawless this perfume will repurchase.
Your Response: Thank you for your feedback

18/01/2017 5 Everything was exactly as agreed. Very satisfied.
Your Response: Thank you for your feedback. It's always great to hear from our customers.

10/01/2017 5 Well packaged fast delivery
Your Response: Thank you for your feedback. Much appreciated.

22/12/2016 5 Great service. Many thanks.
Your Response: Your welcome.. Merry Christmas

20/12/2016 5 very prompt
Your Response: Thank you for your feedback it's most welcome

17/12/2016 5 Excellent service, very prompt delivery. Item as exactly described
Your Response: Thank you for your feedback and have a great festive season

14/12/2016 5 1st rate service - would recommend.
Your Response: Thank you for your 1st rate feedback. Have a great Festive Season x

13/12/2016 5 Absolutely no problems whatsoever prompt and reliable service thank you
Your Response: Thank you for your lovely feedback. Hope you have a great Christmas

11/12/2016 5 Excellent service from this seller. Hand delivered discretely as this was a present
Your Response: Thank you for your feedback ! It's always welcome glad we got the gift to you undetected by the receiver of it :)

09/12/2016 5 No problem
Your Response: Thank you for your feedback

07/12/2016 5 Goods arrived promptly, as described and very well packaged.
Your Response: We are pleased that you enjoyed your shopping experience with Lilypond Crafts & Gifts and always appreciate customer feedback

07/12/2016 5 Excellent!
Your Response: Thank you

06/12/2016 5 High recommend this seller and very prompt delivery,Thank you very much A+++++++
Your Response: Thank you for your comments feedback is always welcome.

03/12/2016 5 Excellent prompt service.
Your Response: Thank you for your lovely feedback

26/11/2016 5 Excellent service
Your Response: Thank you for your lovely comment. We appreciate feedback regarding our 5* service.

19/11/2016 5 Ordered last night, arrived this morning...brilliant
Your Response: Thank you for your feedback and we are glad you enjoyed our 5* service.

02/10/2016 5 Excellent 1st class service - many thanks!!!!!!!!!!!!!!!!!
Your Response: Thank you for your feedback. Always nice to hear from our customers.

30/09/2016 5 Multiple positive comments first day wearing one of these lovely scarves! Thank you for excellent service.
Your Response: Thank you for your excellent feedback. Nice to hear you're delighted with your purchase. Hope to deal with you again.

30/09/2016 5 I hope my sister in law will love it as it is one of her xmax presents she loves candle holders
Your Response: Thank you for your positive feedback. Hope to deal with you again.

21/09/2016 5 Excellent all round service!
Your Response: Thank you for your feedback. It's nice to know that our service levels are appreciated.

20/08/2016 5 Item was exactly as ordered and received on time. Way too much packaging for such a small item. Seller should consider this in future!!
Your Response: Thank you for your feedback it is very much appreciated and we will take your suggestion on board

06/08/2016 5 Fab value and delivery before expected - thank you
Your Response: Thank you for your feedback. We pride ourselves on our service

09/06/2016 5 Speedy delivery item well packed and as described
Your Response: Thank you for your lovely feedback

29/05/2016 5 Fast delivery, extremely well packed, great service! Highly recommended seller.
Your Response: Thank you for your feedback, glad you appreciate our great service x

22/05/2016 5 Item arrived promptly very happy
Your Response: Thank you for your purchase

11/04/2016 4 I was very pleased with the item I purchased
Your Response: Thank you for your purchase

25/03/2016 5 No complanits
Your Response: Thank you for taking the time to leave us feedback

10/03/2016 5 The item was lovely - it was for a birthday present. I am so pleased with it I am ordering another for for myself.
Your Response: Thank you for your lovely review, hope to deal with you again soon x

29/02/2016 5 Brilliant gift
Your Response: Thank you for your feedback

27/02/2016 5 itemasdescribed arrived early
Your Response: Thank you for your feedback

11/01/2016 5 excellent dealer
Your Response: Thank you for your kind comments

03/01/2016 5 actually arrived on 23rd-excellent service
Your Response: Thank you for your kind comments

23/11/2015 5 a really lovely product, bought for a gift and have to get one for me now as I loved it
Your Response: Thank you for your kind comments

 

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