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GDPR: DATA PRIVACY NOTICE FOR CLIENTS AND SUPPLIERS

EK Trading Scotland t/a Lilypond Crafts & Gifts t/a Dogcrafts ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use http://lilypondcrafts.co.uk/terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1.    Definitions

Data controller - A controller determines the purposes and means of processing personal data.

Data processor - A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership,political opinions, religious or philosophical beliefs.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2.    Who are we?

Evelyn Noble & Katrina Young are the data controllers. This means we decide how your personal data is processed and for what purposes. Our contact details are: Business Partners, t/a Lilypond Crafts & Gifts, 25 High Street, Linlithgow, EH49 7AB. For all data matters contact Evelyn or Katrina on 01506 840225 or email enquiries@lilypondcrafts.co.uk

 

3.    The purpose(s) of processing your personal data

We use your personal data for the following purposes:

  • ·         Receiving online and in person orders for products sold via Lilypond Crafts & Gifts, Lilypondcrafts.co.uk & Dogcrafts.co.uk
  • ·         For the purposes of fulfilling such orders
  • ·         Accounting and day to day business requirements

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

        Personal data : Names, Addresses, Telephone Numbers & Email Addresses

We have obtained your personal data from Amazon, Ebay, Etsy, Facebook, Fruugo, Dogcrafts.co.uk, Lilypondcrafts.co.uk & Lilypond Crafts & Gifts, 25 High Street, Linlithgow. EH49 7AB.  Through your purchases in store and/or online, via the above stated selling channels.

5. What is our legal basis for processing your personal data?

a)    Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

Consent of the data subject;

 

Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract

Commission agreements with artisans for displaying of hand crafted works

business suppliers

 

Processing necessary for compliance with a legal obligation

record keeping with regard to hmrc requirements

 

Processing necessary to protect the vital interests of a data subject or another person

 

 

Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

 

 

Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject

 

 

 

b)    Special categories of personal data (article 9 of GDPR)

n/a

6.    Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with legitimate shipping carriers for the purposes of sending orders, being passed to law enforcement or HMRC for criminal investigation purposes.

7.    How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of seven years for in order that HMRC have access to such records when required.

8.    Providing us with your personal data

You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will have the following consequences: We would not be able to undertake processing or sending your online orders to you without such information being used.

9.    Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • ·           The right to request a copy of the personal data which we hold about you;
  • ·           The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • ·           The right to request your personal data is erased where it is no longer necessary to retain such data;
  • ·           The right to withdraw your consent to the processing at any time, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA;
  • ·           The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • ·           The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • ·           The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

 

10.  Transfer of Data Abroad

[we do not transfer personal data outside the eea.] However, we do hold information for the purposes of accounting, order management and shipping information, in accordance with HMRC requirements and for the purpose of shipping goods outside of the United Kingdom & EU.

11.  Automated Decision Making

[WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.]

12.  Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

13.  Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

14.  How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our business owners Evelyn Noble or Katrina Young on 01506 840225 or via email to ektradingscotland@gmail.com.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

 

©LHS Solicitors

 

 

 

Please note - LHS Solicitors owns the copyright in this document.  You must not use this document in any way that infringes the intellectual property rights in it.  You may download and print this document which you may then use, copy or reproduce for your own internal non-profit making purposes. However, under no circumstances are you permitted to use, copy or reproduce this document with a view to profit or gain.  In addition, you must not sell or distribute this document to third parties who are not members of your organisation, whether for monetary payment or otherwise.

The content of this document has been written with best practices in mind, however this is not a substitute for taking legal advice on your circumstances. If you do require specific advice, get in touch with us and we’ll be happy to assist you.

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